Careem Tracking and API Integration with ClickPost
Careem Tracking and API Integration with ClickPost
Integrate Careem with ClickPost to automate delivery workflows, get real-time shipment visibility, and build a post-purchase experience that works across the Middle East and beyond.
Benefits of Connecting with Careem through ClickPost
Careem operates across 70+ cities in 10 countries, serving over 50 million customers across the greater Middle East. Here's what adding ClickPost to that network unlocks:
- 60% lower WISMO queries as customers stay informed at every delivery milestone through automated notifications and a branded tracking portal.
- 40% reduction in RTOs with automated NDR management acting on failed Careem deliveries before they spiral into returns.
- 47% higher customer NPS by pairing Careem's on-demand delivery speed with a post-purchase experience that keeps customers confident from order to doorstep.
Check the integration library
| Partner ID | Order Creation | Cancellation | Tracking via Polling | Tracking via Webhook | Proof of Delivery (POD) | Non Delivery Report (NDR) | Create Pickup Request | AWB Generation Flow | Label Generation | Country | |
|---|---|---|---|---|---|---|---|---|---|---|---|
Careem |
176 | ✓ | -- | ✓ | ✓ | -- | -- | -- | -- | ✓ |
List of Careem services with ClickPost
Careem FWD Careem SPS Careem B2C Careem International Careem AE
How to Track Careem Packages
Track Careem Packages with ClickPost Tracking Page
- Get your Careem tracking number from the order confirmation.
- Head over to the ClickPost Tracking Page.
- Enter the tracking number in the search bar.
- Press "Track" and your delivery's live status will appear right away.
Track Careem Packages on the Official Page
- Log in to the Careem Supplier Portal with your vendor credentials.
- Head to the tracking section to monitor your captains and fleet vehicles in real time.
- Select a specific captain or vehicle to view their live location and delivery status.
- Track active deliveries and monitor progress until each order is completed.
List of Careem Courier APIs
| API | Description |
|---|---|
| Manifestation and Label Generation API | Create Careem delivery orders and generate labels in bulk across 70+ cities without your team handling each one manually. |
| Track Shipment API | Every Careem delivery update flows into a single dashboard in real time so your team has full visibility across the Middle East without jumping between systems. |
| Cancellation API | Cancel a Careem order straight from ClickPost before it's picked up, without having to coordinate with the carrier separately. |
| EDD API | Show customers an accurate delivery window at checkout so they know exactly when to expect their order before they confirm the purchase. |
| NDR Action Update | When a Careem delivery doesn't go through, your team gets an instant alert with everything needed to reattempt, redirect, or escalate before it becomes a return. |
| Return Webhooks | Careem return flows kick off automatically the moment a customer raises one, keeping reverse logistics running without any manual input from your team. |
Frequently asked questions
How do I integrate the Careem API into my logistics app to track rides in real time?
Start by requesting API credentials from Careem's corporate developer portal to get your OAuth2 bearer token. Submit a POST request to their booking endpoint with pickup and drop-off coordinates to create a ride or delivery task. Once a Captain is assigned, you can either poll Careem's tracking endpoint or set up webhooks that push live driver location updates directly to your system.
What are the key features of the Careem API for fleet tracking and delivery management?
The Careem Express and Careem for Business APIs cover automated dispatching, real-time driver geolocation, dynamic ETA calculations based on live traffic, proof of delivery including digital signatures and photo confirmation, and multi-city scalability across major hubs in the UAE, KSA, and Qatar.
How do I set up Careem ride tracking webhooks for my e-commerce order fulfillment system?
Register a secure HTTPS endpoint in your Careem business developer dashboard and subscribe to events like trip.assigned, trip.in_transit, and trip.completed. When Careem sends a JSON payload to your endpoint, parse the status and driver coordinates to automatically update your internal order status. Always verify incoming payloads using Careem's signed webhook secret header to prevent spoofing.
How can I use the Careem API to automate last-mile delivery tracking in the Middle East?
When an order is marked ready to ship in your system, fire a request to Careem to book a Captain. Map Careem's live tracking URL from the API response to an automated WhatsApp, SMS, or email notification for the customer. Once the Captain marks the delivery complete, the webhook hits your system and triggers inventory reconciliation automatically.
What are the best alternatives to the Careem API for ride and delivery tracking in the MENA region?
Uber Direct, Yango Delivery, Aramex, and regional players like Jeebly and iMile are commonly used alternatives across the GCC and wider MENA market, each suited to different use cases ranging from hyperlocal delivery to cross-border parcel shipping.
Can Careem handle high-volume e-commerce deliveries across multiple cities?
Yes. Careem Express is built for scale, operating across 70+ cities in 10 countries. Its automated dispatching assigns the nearest available Captain to each delivery, which keeps turnaround times tight even during high-volume periods.
How do logistics platforms in Saudi Arabia integrate Careem for last-mile delivery tracking?
Operators use multi-carrier platforms to check serviceability by zone or postal code. When Careem Express is the fastest or most cost-efficient option for an intra-city delivery in Riyadh or Jeddah, an API manifestation request goes out to Careem. The generated waybill and tracking references are fed into compliance dashboards aligned with Saudi Transport General Authority tracking standards.
Can the Careem API track multiple employees booking rides simultaneously for a corporate fleet dashboard?
Yes. Through the Careem for Business API, corporate admins can fetch all active employee trips under a single parent account in one call. The response returns an array of live rides with individual Captain details, real-time coordinates, and billing metrics for each booking, making it straightforward to manage a corporate fleet from one dashboard.